WANT TO JOIN OUR TEAM?
We are growing and need YOU!
Our offices are expanding and we are looking to add hard working and trustworthy associates. If you are interested in kick starting your career and joining an organization that will train and equip you to help a wide variety of customers with their financial futures then review the listings below. Click the “Apply Now” link at the end of the job description to submit your resume and complete our initial survey.
We look forward to hearing from you!
We’re looking for a dependable professional to join our team as a Customer Service Representative, someone who brings order to the everyday and enjoys making life easier for others through consistent follow-through and strong attention to detail.
At our core, we’re in the business of helping people, quickly, responsibly, and with a human touch. Whether it’s financing a vehicle, a home improvement, or a personal loan, we make fast decisions, deliver quick funding, and provide excellent service to customers who don’t always have an easy path to credit.
What You’ll Do
You’ll be the first voice many of our customers hear. You will be answering questions, solving problems, and helping people move forward with confidence. This role is structured, clear, and people-centered. If you like working to keep things running smoothly, this may be the right place for you.
This isn’t a high-pressure call center. It’s a close-knit team that values accuracy, consistency, and doing the right thing the first time. Our team are known for their professionalism, empathy, and ability to keep things organized… even when it’s busy.
What You Bring
- You follow through on every detail, every time
- You stay calm and professional under pressure
- You prefer a clear process and a stable work rhythm
- You take pride in accurate paperwork and well-documented customer records
- You enjoy being part of a supportive, down-to-earth team
- You care about helping customers… even if it means going the extra mile
Day-to-Day Responsibilities
- Answer inbound calls and respond to email inquiries
- Walk customers through loan processes or account questions
- Process payments, paperwork, and data updates
- Escalate issues when needed and follow up to ensure resolution
- Keep accurate notes and maintain clean customer records
- Communicate clearly with branch staff and internal teams to keep everything aligned
Why You’ll Love It Here
- We’re a stable, growing business with a strong reputation
- We move quickly, but we don’t cut corners
- You’ll work with people who support each other and take pride in great service
- Expectations are clear, training is thorough, and feedback is constructive
- There’s room to grow and develop your skills
What We Offer
- Competitive compensation
- Benefits that reward your reliability and performance
- A close-knit culture built on integrity, trust, and follow-through
- A steady pace and a supportive team environment
If you’re someone who takes pride in doing quality work, thrives in a steady rhythm, and wants to make a real difference for customers, we’d love to hear from you.
