A letter from Greg Nance, President of Metrolina:
Our family here at Metrolina Credit Co of Burlington, Inc. are so appreciative that we have been able to serve this community for 33 years, and to you personally. We have met so many wonderful people, made many friends in the process and we are so completely humbled by this experience. Going forward please direct your continuing payments to Atlantic Financial Services. Contact the Kernersville office (336) 564-6066 to speak with someone about your account. Hogan, Tammy, and Robbin will still be available to assist you in the Kernersville office as well, so you should have a seamless experience during the transition. Many thanks from the heart. You have truly made it bigger.
We are delighted to welcome you to Atlantic Financial Services! We are excited to inform you that we have recently acquired the loan accounts previously serviced by Metrolina Credit Co of Burlington, INC. We understand that Metrolina Credit Co has been providing excellent service to its customers, and we are confident that we will continue that legacy by providing you with personalized attention and quality financial services.
Atlantic Financial Services has been serving the North Carolina and Virginia regions for over two decades, offering personal loans and financing through our six branch offices. We believe that we will be a great fit for your financing needs and we are committed to serving you with the same high level of customer service that we are known for.
In the coming days, you will receive a call from us to verify your contact information and provide details about our payment options. We will also be happy to answer any questions you may have. Your monthly billing statements will begin soon, and we assure you that this change will not impact any of the terms of your loan with Metrolina. While your loan account number will change, all other details will remain the same.
We are eager to establish a strong relationship with you and provide you and your family with the exceptional products and services that you have come to expect. If you do not receive a call from us within the next week, please feel free to contact us at (336) 564-6066 so we can update your information. Or even better, visit us at one of our branches and introduce yourself! We would be thrilled to offer you a welcome gift!
Thank you for your loyalty to Metrolina Credit Co and for the way you handle your account. Please do not hesitate to contact us if you need any assistance during this transition or in the future. We are here to help you!